In this episode, I sit down with my friend and fellow BNI Premier member, Jill Katzenberg — a relationship expert, real estate mentor, and gratitude consultant — to explore what she calls “the currency of business”: connection.
Jill shares how moving to Cleveland without knowing anyone led her to build a thriving real estate career and, eventually, a new calling as a gratitude consultant. Her approach is simple but profound: lead with kindness, act on promptings, and make every touchpoint meaningful.
We talk about:
How to stand out in any industry through genuine human connection
Why handwritten notes and thoughtful gestures create lifelong loyalty
The mindset shift that turns “sales” into service
How consistency in gratitude and acknowledgment builds trust and referrals
Why being nice isn’t soft — it’s smart business
This conversation is a refreshing reminder that while technology keeps us visible, it’s our humanity that keeps us connected. Jill’s philosophy proves that doing business with heart doesn’t just feel good — it works.
Connect with Jill Katzenberg
https://www.linkedin.com/in/5stardiva/
https://www.facebook.com/jillkatzenberg
jillkatzenberg@gmail.com
Brand for Good Links
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Episode Link: https://theprosperproject.libsyn.com/website/episode-163-the-currency-of-connection-with-jill-katzenberg
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